The Foundation of any long-lasting association is a sense of security. While security may mean different things to different people, the critical question is what it means in a time when access to almost any information is just a click away. This information ranges from something as basic as your name, phone number, email ID to something as private as your location, bank account details, important documents, etc.
Here security means that you choose who gets to access this information. It means that the platform where you are sharing this information respects that choice and safeguards your data. Here security means that you can trust. And we, at EZ Works, give you that security.
WITH SUPERIOR SERVICE QUALITY, IMPECCABLE SUPPORT THROUGHOUT THE DAY AND STRICT DATA SECURITY POLICIES, MINISTRIES NEVER HAVE TO SECOND GUESS THEIR DECISION WHEN IT COMES TO CHOOSING US AS A TRUSTED VENDOR FOR BUSINESS SUPPORT SERVICES.
You ask ‘how’? Well, for starters, we competently distinguish between data privacy and information security and address their respective concerns accordingly. To elaborate a bit on this - data privacy is concerned with the rights of individuals or an organization with respect to their information. It includes appropriate handling, processing, storage, and usage of this information. On the other hand, information security deals with protecting information from any unauthorized third-party access or malicious attacks and exploitation. It also ensures that the information remains accurate, reliable, and available to the authorized parties.
Having made this distinction, we have identified three elements that are critical to information security. First, physical infrastructure; second, policies and procedures; and third, personnel training.
- Security of Physical Infrastructure:
All physical access at EZ Works offices is defended with top-notch security. With biometric access control for the office, 24x7 CCTV surveillance, and data encrypted secure server rooms, the EZ Works offices are well equipped to fight against all oddities. Furthermore, we have covered the grounds to deal with accidents such as fire or any other such mishap.
The entire ecosystem at EZ Works operates on secure cloud servers, which only store essential minimal information. The servers have advanced data encryption and are subject to regular checks to ensure consistently smooth functioning and prevent any kind of cyber-attacks.
The proprietary digital interfaces built to implement the workflows are only accessible through VPN and employ facial recognition to make sure that while working, only the assigned individual can access the information. Client information is also not downloadable and can only be edited using the interface which intelligently masks critical information to ensure the integrity of data.
Each endpoint device is secured with antivirus software to prevent any kind of corruption of data. Data Loss Prevention (DLP) is implemented to prevent anyone from copying or taking client information through USB ports, File transfer software, etc. In addition, there are regular audits to ensure compliance and prevent a breach.
For any individual/organization to work with EZ Works, we require them to sign a non-disclosure agreement, stating that any intellectual information cannot be shared with a third-party for any kind of personal and/or professional purposes even after severance. We, at EZ Works, through our in-house technology tools, have digitized our workflows and have secured our servers, so that even our team has controlled access to confidential information. The access matrices are revised and reviewed periodically in line with documented requirements.
- Personnel Training:
Before any employee begins their job, introduction, and training on information security is a mandatory part of induction. This training is undertaken not only by the Operations Department but Technology and Innovation, Sales and Marketing, and Administrative and Human Resources departments as well. Only after the induction and training on operating procedures, an employee enters the digital ecosystem and is provided with limited access to the files/information. To ensure that Information Security is always top of mind, we have regular refresher programs for our employees so that even the margin of human error is minimized.
It is for the combination of the above-mentioned measures along with strict control procedures, constant monitoring and tracking, regular training and audits that we were awarded an ISO 27001:2013 certification for Information Security Management Systems. This certification not only reinforces the security fortification already set in place by EZ Works, but it is also a widely recognized and accepted information security standard that is maintained in many industries. Our premium service quality, alert and impeccable support 24 x 7, strict data protection policies along with this ISO certification has earned us our clients’ trust. From reputable multinational organizations to government agencies and ministries, all our clients have always felt secure about their data with us. Not just that, most of these organizations have stringent Information Security requirements, and we have passed with flying colors in each onboarding audit. We live and breathe data security and our procedures assure that no client information is public, even for marketing purposes. That is why they trust us, and we know you will too!